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Privacy Ordering Shipping Returns Why we don't use UPS
"Our business is your business."

The quality of our products and our customer's satisfaction are of the highest priority.

Our goal is for our products to be an asset to your mission, not a distraction.
We believe that simple is better and we refuse to manufacture or sell any product that does not meet this criteria.

We do not wholesale. Selling directly eliminates middlemen that add confusion and cost.
Ray-Vin products are available only from Ray-Vin.

While we have no written guarantee, we remain the single point of accountability for our products.
We reserve the right to repair, replace or refund any product we sell at our discression.

Privacy

Your personal information is strictly confidential. We do not sell, give or otherwise disseminate any information about our customers or sales.

Our credit card ordering system is in complete compliance with Visa and MasterCard requirements using a secure gateway. Your card number is not kept on file.

Ordering

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Shipping

When you call to place your order, we will compute the shipping costs. We make every effort to provide the most economical shipping cost to you.


Sorry, we do not offer UPS shipping.

Due to new postal regulations,
We can only ship calcium carbide to U.S. addresses.

Orders including calcium carbide (Bullseye Black or Bang Stuff) must be shipped parcel post ground due to DOT and USPS regulations. This includes all items in your order if you also order carbide at the same time.

If you do not wish to wait for non-carbide items, please place two orders; one for the carbide items and one for everything else.

Return Policy

Items returned within 30 days of purchase in unused and resalable
condition are subject to a 15% restocking charge.
Shipping and Handling are not refundable.

UPS? NOT!

We no longer use UPS for several reasons.

  • We get charged $1 extra for every package we receive because we are 'rural'.
    Two miles from the Interstate, Walmart, Lowe's etc., but we do have indoor toilets!
  • Too much damage. How do you bend a 1" diameter stainless steel tube?
  • Too much loss. Why do smokers disappear?
  • Poor pickup and delivery. We are a business.
    Sometimes delivery comes after 7PM.
  • Dishonesty. Every bill, EVERY BILL, had some mysterious up charge.

The last item is the most troubling. Boxes would 'grow' on their way to delivery. Nothing we shipped was oversize. When questioned on how they measured it, we got answers like;
"A man with a tape measure."
"They use a chain."
"All are automatically measured by laser."
When we called and questioned these charges UPS folded like a $2 suitcase.
It cost us $10 each time we had to investigate (every week!).

Here is some ammo just delivered. Not one box in the case unbroken.

That is why we no longer use UPS.

Fine Print
Prices and specifications are subject to change without notice.

All orders subject to our approval.
We reserve the right to limit quantities or to cancel any order.
Not responsible for typographical errors.
Prices and availability are subject to change prior to shipment.